Covid-19 Coronavirus Update
Important coronavirus update and inventory information
Tuesday, March 24, 2020 UPDATE
We have discussed our situation (as noted below in our March 21st post) with one our residential USPS postal workers in Illinois, she is willing to pick up from one of our homes daily so we will also be shipping some orders from Illinois (She’s awesome!). Our shipper in Wyoming is also shipping from her home daily. We will not have a full staff, but there will be two of us shipping for these next few weeks instead of only one person (noted below). 🙂
We will upgrade anyone who spends $125 total to 2-day priority shipping (customers pay $6.99 for standard shipping – choose that option on the checkout page) and include a free syringe automatically with your order.
We will be changing our “in stock” items daily (or often) to limit the number of different varieties/strains available as we get through these next few weeks and ship from home. Since there will only be 2 of us shipping orders these next few weeks, it’s much easier for us to prepare orders for shipment if there are only a few strains we need to box up and produce. We will be able to get through many more shipments this way.
Also, we will try to keep up with shipments but we may get behind with shipments and your order may not ship within 24 hours. As always, we will prioritize and ship orders who pay for priority and express shipping first and all other orders will ship in the order in which payments are received. Don’t worry though, all orders WILL ship. 🙂
If you happen to pay via US mail, we will be processing mail-in payments 2 or 3 days per week (instead of everyday).
Thank you for understanding, we truly appreciate your business and please stay safe and healthy!
Saturday, March 21, 2020
As many of you know, we are headquartered in Illinois and Illinois has established a stay-at-home order in light of the COVID-19 virus. 🙁
This stay-at-home order begins today, Saturday, March 21 and it will end on April 7th. Therefore we cannot ship orders from our main location in Illinois after today. However, we will still be accepting orders and shipping your orders from our shipping office in Wyoming. These orders will be shipped in a timely matter like normal (within 24-48 hours after your order is placed).
We have stocked our Wyoming office with a ton of spore syringes but we have limited the varieties/strains in stock.
As always, if you have any questions, please email us anytime:
firstname.lastname@example.org or call us at 1-800-943-1850 (Mon-Fri, 10 am- 3 pm CT).
Thank you for understanding and please stay safe!!