FAQ

FAQ2021-04-02T21:32:31-06:00
How can I contact Premium Spores?2023-12-20T11:54:15-06:00

You can contact us via email, phone or snail mail. The easiest way to contact us is via email. You can email us here: support@premiumspores.com.

Call us: Toll-Free: 1-800-943-1850 (10 am – 3:30 pm CST, Monday – Friday, non-holidays).

And our Mailing Address is:

M. Brands Direct
12172 S. Rte 47, Suite 199
Huntley, IL 60142

Warehouse Employees report to:

Warehouse Location (Production/Inventory Only):

39W433 Highland Ave, Suite 1

Elgin, IL 60124

Do you offer advice on growing mushrooms or grow kits?2023-12-08T13:43:57-06:00

Regrettably, we are unable to provide legal advice regarding the cultivation of Psilocybe cubensis mushrooms or offer grow kits with our mushroom spore syringes. Any queries about these matters would be better addressed by professionals who specialize in that field. Nevertheless, we are equipped to provide support through email if you’re cultivating mushrooms using our gourmet edible liquid culture syringes.

Regarding recommended kits, we’ve received positive feedback about several companies. The seasoned professionals at Midwest Grow Kits, for instance, has practically redefined at-home mycology, extending beyond the realm of standard research. MYNDShrooms is committed to unveiling the remarkable world of mushrooms, offering top-tier supplies and expert guidance for at-home fungal cultivation. Magic Bag, a company that donates all its profits to non-profit medical research facilities focused on medicinal mushrooms, also comes highly recommended. Cultiv8r club (formerly Psilobloom) based in Oregon, receives commendations for their focus on education and comprehensive instructions included with their kits.

Where do you ship?2023-10-24T09:37:39-06:00

We serve customers in: USA and Canada

Georgia, or Idaho: We are unable to ship research strains to you. We apologize. Contact your local representative and request to have it added to the ballot!

You can read more about the legality of mushroom spores on our blog.

Can I pay extra for faster shipping?2023-05-19T14:20:52-06:00

Yes, absolutely!

It costs $14.99 for Expedited Service + USPS PRIORITY mail shipping (2-4 day to arrive to your mailbox including tracking from the time you place your order).

It costs $14.99 for Expedited Service + 2-DAY FEDEX EXPRESS. Reminder: Fedex does not deliver to P.O. Boxes.

It costs $59.99 for Expedited Service + USPS EXPRESS mail (1-2 day delivery). We will send your order the same day you place an order if you pay for USPS EXPRESS shipping before 1pm CT and email us (support@premiumspores) to alert us of your order.

What exactly does Premium Spores sell?2023-05-19T13:55:52-06:00

We provide laboratory-grade mushroom spore syringes, edible liquid culture syringes and laboratory equipment. Our mushroom spores are in surgically sterile 10cc syringes. You will be hard-pressed to find a higher quality product in the current online marketplace. Our syringes are the MOST VIABLE on the market.

We take GREAT PRIDE in providing OUTSTANDING CUSTOMER SERVICE in addition to overseeing the highest graded quality of mushroom spores available online. We sell Psilocybe cubensis mushroom spores, Psilocybe Mexicana mushroom spores and edible liquid culture syringes.

Our mushroom spore syringes are produced in a state-of-the-art cleanroom laboratory and all of our spore syringes at Premium Spores undergo rigorous testing before shipment to ensure that our spore syringes are contamination-free. We proudly provide the best customer service in our industry so feel free to reach out to us with any questions you may have any time.  We also provide 100% guaranteed customer satisfaction on each mushroom spore syringe purchased.

Included with each mushroom spore syringe purchase:

– One 10cc mushroom spore syringe.
– One sterile 16 gauge needle per syringe purchased and an alcohol prep pad.

*All Psilocybe Cubensis mushroom spore syringes purchased from Premium Spores are intended for microscopy research and taxonomy purposes only. Images provided for informational and educational reference only*

How do I pay for my order?2021-04-13T13:30:34-06:00

Zelle Payments

After selecting “Pay by Zelle” on our checkout page, you will be taken to a page with our email address and mobile # we specifically use for customer Zelle payments. These are linked to our business checking account.

If you can’t find the email you received after placing an order and need our Zelle contact information, due to security and fraud concerns, please email: support@premiumspores.com with the subject line: “Need Zelle contact info” if you need our email address/mobile # we specifically use for customer Zelle payments. We will email you both our mobile # and email address. You can send payment to either one.

Bitcoin/Ethereum Payment Discount

Pay via Cryptocurrency and receive a 10% DISCOUNT on your entire order. We use the coinpayments.net cryptocurrency gateway on our checkout page, which has made paying via cryptocurrency incredibly simple.

Cash/Check or Money Order Discount

Buy TWO or more of our spore syringe varieties and receive a free syringe with cash or money order mail-in payments. The free syringe is included post-payment therefore is not on the invoice until payment is received. If you have a specific request for what you would like the free syringe to be then please include a note in the mail. It is not a guarantee that you will receive the variety that you have requested.

All mail orders must be paid in U.S. Cash funds or by Money Order in U.S. funds. Include your order number in a note in the envelope. Do not send loose change.

All orders must be sent to our main office and parent company, M. Brands Direct, LLC. Please send and make money orders payable to:

Myco Direct
12172 S Rte 47 Ste 199
Huntley, IL 60142

Contact us via email: support@premiumspores.com or call us 1-800-943-1850 (10am-3pm CT M-F) if you have any questions regarding payment.

How discreet is the packaging?2021-04-02T21:03:21-06:00

Our packaging is extremely discreet and items are secure with no indication of the contents. Here are photos of our standard shipping and priority shipping boxes and our discreet return address (box size may vary slightly depending on size of your order). Most boxes can easily fit in your mailbox.

Is my order really going to ship within 24-48 hours after I pay for it?2021-04-02T21:03:10-06:00

Yes! We generally ship most orders out within 24 hours (next day) of receiving payment unless the items you have ordered are on back-order or we receive your payment Friday-Saturday. We ship orders Monday through Friday and occasionally on Saturdays.

Most orders are shipped out of our headquarters in Illinois. We also ship some orders from our shipping office in Wyoming, depending on your geographic location. At certain times during the year, our lead time may be slightly longer, however, this information is communicated to you via email immediately after place an order.

Am I buying mushroom spore prints?2021-04-02T21:02:55-06:00

We currently sell Psilocybe Cubensis and Psilocybe Mexicana mushroom spore syringes and edible liquid culture syringes, not mushroom spore prints. However, we are going to soon offer mushroom spore prints for sale. If you would like to purchase spore prints now, please email us.

How much specimen (mushroom spores) do I need to conduct adequate research?2021-04-02T21:02:49-06:00

Generally, microscopy researchers will choose to use 1 – 1.5cc of specimen per research media (slide). Each spore syringe we sell is filled with 10cc-12cc of mushroom spores, which allows for 10 slides per research syringe. Example: IF you have 10+ slides you would need to use 2 mushroom spore syringes.

Will you ship spores internationally?2021-04-02T21:02:43-06:00

Only to Canada. We serve customers in the United States and Canada. Sorry.

My order status says “processing”, has my order shipped?2021-04-02T21:02:33-06:00

All orders will read “processing” until the order ships at which point you will receive a completion email from us stating the item has shipped and will include a USPS or Fedex tracking number.

I’m not ready to perform research with my mushroom spore syringes yet, how do I store them?2021-04-02T21:02:28-06:00

We recommend that you store any unused syringe in the original mail packaging, in a dark, non-directly-heated location. Not too hot, not too cool is ideal. We recommend performing your research as soon as possible, however, our mushroom spore syringes will maintain viability past 9 months, in some cases even longer if stored properly.

Do I pay tax?2021-04-02T21:02:23-06:00

Only residents of Illinois will be charged the most current effective tax rate as determined by the state upon check-out (inclusive of state and county taxes).

How do I place an order?2021-04-02T21:02:18-06:00

Use the “add to cart” buttons found on the product pages to simply add the desired items to your shopping cart. When you are ready to purchase your products, click the “Checkout” or “View Cart” buttons. Review your listed order and click the button labeled “CHECKOUT” on the shopping cart page. Select the payment method of your choice. The very simple instructions for payments via Zelle, payments via BTC/ETH or payments via cash/money order are on the page displayed after hitting “place order” and in the confirmation email you will receive within minutes of hitting “place order”.